Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

4
Replies
503
Views
 Parvathy Das Suchetha (ParvathySuchetha) TD Bank
TD Bank
CA
ParvathySuchetha Member since 2014 14 posts
TD Bank
Posted: April 29, 2019
Last activity: April 30, 2019
Posted: 29 Apr 2019 15:09 EDT
Last activity: 30 Apr 2019 10:11 EDT
Closed
Solved

Error:Only one modal dialog can be opened at a time

Report

When a CTI call is connected, if user clicks on window that open a modal dialog window, get this message.

User Experience
Posted: 3 years ago
Posted: 29 Apr 2019 21:39 EDT
Evita Lobo (loboe) Senior Technical Solutions Engineer
Pegasystems Inc.
IN
Report

Hello,

Currently Pega does not support launching a modal dialog inside a modal dialog. Instead you can launch an overlay in a modal dialog.

 
Posted: 3 years ago
Posted: 30 Apr 2019 10:10 EDT
Parvathy Das Suchetha (ParvathySuchetha) TD Bank
TD Bank
CA
Report

Hi Evita,

When I open a modal window from an overlay, the modal window is beneath the overlay...and hence not visible.Is it possible to open above?
Posted: 3 years ago
Posted: 30 Apr 2019 7:37 EDT
Parvathy Das Suchetha (ParvathySuchetha) TD Bank
TD Bank
CA
Report

Hi Evita,

Thanks for the direction. Was able to launch using overlay, but the buttons configured as pzModalButton no longer work. Is there a replacement for overlay buttons?

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice