Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

 Nicolas Bolanos Escobar (NicolasB0378)
Bolanos Escobar

Bolanos Escobar
US
NicolasB0378 Member since 2017 6 posts
Bolanos Escobar
Posted: Jan 29, 2018
Last activity: Jan 30, 2018
Posted: 29 Jan 2018 9:05 EST
Last activity: 30 Jan 2018 22:44 EST
Closed

Modal dialog error

Hi all.

We have a robot running in production, and recently an error within an automation app has been showing. This error varies depending on the object, as it seems it can happen at any part of the automation. This error says:

"The form XXX is disabled. This may be due to a modal dialog"

What does modal dialog means?

Thanks for your help

***Updated by moderator: Lochan to add Categories***

To see attachments, please log in.
Robotic Process Automation

Posted: 6 years ago
Posted: 30 Jan 2018 22:44 EST
Andrew Grondin (grona) GCS Solutions Engineer I
Pegasystems Inc.
US

A modal dialog is more commonly referred to as a pop up; it's a dialog box created by the app that prevents interaction with the app until after the dialog has been reacted to. Interrogate the "okay" button in the dialog box and create an automation to click that button whenever it is created.

To see attachments, please log in.

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice