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Question

 nikhil kumar (nikhilk5)
incessant technologies

incessant technologies
IN
nikhilk5 Member since 2015 6 posts
incessant technologies
Posted: Oct 12, 2016
Last activity: Oct 12, 2016
Posted: 12 Oct 2016 1:23 EDT
Last activity: 12 Oct 2016 11:32 EDT
Closed

Error While Launching the harness from case manager portal

Hi All ,

I have added an option to Bulk Case create in pyCaseManager link  . On Clik of it , I am launching a harness(BulkCaseCreate) on the pyDiaplayHarness page which points to my work class .  I have a cancel button on  the  newly launched harness(BulkCaseCreate) , on click of which  I am cancelling the operation . The issue which I am facing is on click of cancel , it removes the window but the entire screen hangs . I tried to launch my harness on some other temp page but even that is not working . The reason which I see on click of cancel  pega removes the pyDisplayHarness page . 

How to address this issue ?

***Updated by Moderator: Marissa. Removed user added #helpme group tag. Apologies for confusion, shouldn't have been an end-user option; updated topic categories***

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User Experience

Posted: 8 years ago
Posted: 12 Oct 2016 11:32 EDT
Santanu Bhattacherjee (Santanu) Senior Manager, Cloud Engineering, Management Plane Services
Pegasystems Inc.
IN

Hi

Have you tried running tracer at your end ? Is it failing somewhere ?

Also it is a good idea to check the log to see any unwanted warning or error coming or not.

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