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Question

 Ponnurangam Nagaraj (PonnurangamN2827)
Vodafone

Vodafone
IN
PonnurangamN2827 Member since 2019 43 posts
Vodafone
Posted: Dec 8, 2019
Last activity: Dec 17, 2019
Posted: 8 Dec 2019 16:59 EST
Last activity: 17 Dec 2019 6:38 EST
Closed
Solved

Error Unable to passivate page 'Unable to passivate page 'pxRequestor' on thread 'null' in production logs

Our application uses pega 7.3.1 , PM 7.31 and CRM 7.31. We are observing below errors in log.

com.pega.pegarules.session.external.mgmt.PageCannotBeSerializedForPassivationException: Unable to passivate page 'pxRequestor' on thread 'null' in requestor 'HHUX52PRQ683AN76SVP7OH71A2H5Y1QU0'. The following items were not serializable: [Property not serializable: "pxRequestor.pxHTTPServletResponse" Class: "weblogic.servlet.internal.ServletResponseImpl"].

PFA, complete error trace.

I could see hotfix is available for the same issue in 7.2.2 in link https://community.pega.com/support/support-articles/unable-passivate-page-pxrequestor

Is this issue fixed in 7.3.1?

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