Question
Capgemini
IN
Last activity: 4 Oct 2018 13:54 EDT
Error : "Unable to open assignee's Data-Admin-Operator-ID record [email protected]".
Hi I am new to Pega, I have created Cases, Stages and Process steps for an application. while run through the entire process to verify the case behaviour, I have encountered the Error : "Unable to open assignee's Data-Admin-Operator-ID record [email protected]".
All the process steps which are created as Approve/Reject are throwing an error instead of giving a pop-up for approval.
Please help me to get me out of this issue.
Thank you
Srikanth K
***Updated by Moderator: Vidyaranjan. Removed user added #helpme and Ask the Expert tags. Apologies for confusion, shouldn't have been an end-user option***
***Updated by moderator: Lochan to move from PSC to Pega Academy***
**Moderation Team has archived post**
This post has been archived for educational purposes. Contents and links will no longer be updated. If you have the same/similar question, please write a new post.
Accepted Solution
AIG
US
This is a bug in the instance.
Do the below to fix this issue -
- Open the Work Group Instance "default@TGB. (Navigation: Designer Studio - Records - Organization - Work Group)
- Check the value for "Manager" field. It should be [email protected] and error symbol may be shown against it.
- Change the "Manager" value to "admin@TGB".
Pegasystems Inc.
US
You may find this article helpful: https://community.pega.com/support/support-articles/workflow-fails-error-step-assignment63
Pegasystems Inc.
FR
Hi,
I think your flow is trying to root a task to a WorkBasket but the rooting parameter is [email protected] and this is a user having a WorkList, not a WorkBasket.
Pegasystems Inc.
IN
Hello!
The user communicated to the the PSC moderators (via a private message) that this issue was observed in the exercise system while trying out an example. The issue was not replicated on the personal edition system.
The user also communicated that he would post the resolution after reviewing the exercise system again!
Regards,
Lochan | Community Moderator | Pegasystems Inc.
Accepted Solution
AIG
US
This is a bug in the instance.
Do the below to fix this issue -
- Open the Work Group Instance "default@TGB. (Navigation: Designer Studio - Records - Organization - Work Group)
- Check the value for "Manager" field. It should be [email protected] and error symbol may be shown against it.
- Change the "Manager" value to "admin@TGB".
Pegasystems Inc.
SG
You do not login to a workgroup. You only login as a member of a workgroup. If you are using a Pega Academy exercise system, the default password is rules.