Unable to open assignee's Data-Admin-Operator-ID record System

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Prasanna.Ragav

Member since 2013

2 posts

MphasiS

Posted: Mar 2, 2016

Last activity: Jan 6, 2017

Posted: 2 Mar 2016 22:17 EST
Last activity: 6 Jan 2017 20:49 EST

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Unable to open assignee's Data-Admin-Operator-ID record System

Hi,

I am getting the below error while Advancing the Flow in the deadline activity in Service Level rule.

com.pega.pegarules.pub.PRAppRuntimeException: Caused by ** There was an error processing the 'pzInternalActionStub' step [ASSIGNMENT63]: Unable to open assignee's Data-Admin-Operator-ID record System.

It is also occurring in Wait Shape.

Both the errors are occurring in 7.1.9

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Posted: 9 years ago

Posted: 3 Mar 2016 1:27 EST

MANOJ_INCESSANT

Incessant Technologies

replied to Prasanna.Ragav

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Hi,

Pls check the assignment is routed or assigned to operator you are specified. Are you passing the operator as parameter? If yes, pls check the details properly.

What you configured on Wait shape. like timer or status workobject. Let us know the scenario when the error is coming.

Thanks

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