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Question

 Manasa Ch (ManasaC5392)
Thryve Digital LLP

Thryve Digital LLP
IN
ManasaC5392 Member since 2017 3 posts
Thryve Digital LLP
Posted: Jan 30, 2018
Last activity: Apr 4, 2018
Posted: 30 Jan 2018 4:25 EST
Last activity: 4 Apr 2018 9:15 EDT
Closed

Error Record in BIX extract

I have defined a BIX extract rule for the class HMK-FW-CSD-Work.

Under Filter criteria tab, I have selected the check box Use Last Updated time as Start.

In Each day extract we are getting a error record "PEGACPMHC-WORK S-17434879" Which has last update date time as 2017 Jun.

I am confused why it is getting extracted everyday in 2018 when the last update date time as 2017 Jun? Can anyone clarify please

***Edited by Moderator Marissa to update categories***

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Data Integration

Posted: 6 years ago
Posted: 30 Jan 2018 10:48 EST
Nick Loving (NickLoving_GCS)
PEGA
Senior Principal Engineer, Technical Support
Pegasystems Inc.
US

To start troubleshooting this, we would want to see:

  • Screen shots of extract rule configuration.
  • XML of the work object that is being extracted.
  • PegaBIX log with debug enabled on: com.pega.pegarules.data.internal.access.ExtractImpl

Feel free to open an SR for this issue. If you do, let us know what the SR number is.

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