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Question

 Saikat Das (SaikatD3) HCL Technologies BV
HCL Technologies BV
NL
SaikatD3 Member since 2013 14 posts
HCL Technologies BV
Posted: Mar 27, 2017
Last activity: Mar 28, 2017
Posted: 27 Mar 2017 16:43 EDT
Last activity: 28 Mar 2017 12:15 EDT
Closed

Error handling for Pega Marketing email

Hi All,

I have a requirement like I need to handle error like SMTP server error or invalid email error for the emails send from Pega Marketing. We are sending email through Campaign. I have seen that OOTB SendEmailsInBulkMaster and SendEmailsInBulkChild are the activities which is sending email for pega marketing in bulk.

Could anyone please help me in this as I traced the agent but it is not throwing any error or do we need to customize these activities.

Thanks

Saikat

***Moderator Edit: Vidyaranjan | Updated Categories***

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Decision Management

Posted: 7 years ago
Posted: 28 Mar 2017 3:05 EDT
Sibani Saidarsini (Sibani_GCS) PEGA Principal Engineer, Technical Support - 1:1 Customer Engagement
Pegasystems Inc.
IN

Hi Saikat,

Could you please mention the specific error you are facing.

Below is the PDN article for your reference, if you are facing the SMTP ERROR code Proprietary information hidden: Insufficient disk space error 

https://community.pega.com/support/support-articles/getting-smtp-error-452-while-sending-email-using-nbam.

 

Regards

Sibani Saidarsini

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Posted: 7 years ago
Posted: 28 Mar 2017 12:14 EDT
Lochana Durgada Vijayakumar (Lochan_DV) PEGA Senior Manager, Knowledge Management
Pegasystems Inc.
IN

Hi Saikat,

We just found out that you have asked this question on 2 forums. To avoid confusion, we will be closing this post to future replies. We request you to avoid duplication in the future. For now, please continue the discussion on the mesh forum.

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