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Question

 Muralikrishna Reddy Vangala (Murali.Vangala)
Accenture
Business & Technology Integration Sr Analyst
Accenture
US
Murali.Vangala Member since 2016 1 post
Accenture
Posted: May 31, 2017
Last activity: Jun 8, 2017
Posted: 31 May 2017 10:38 EDT
Last activity: 8 Jun 2017 9:03 EDT
Closed
Solved

Error in Automating outlook email

I am trying to do automation of reading emails.When I run the application, It is throwing me error.Can any one please help me.

I included outlook 2016 during installation and I am using outlook 2016.

Please find attached file for error message.

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Robotic Process Automation

  • Yogesh Venkatesh Reddy Neelapu

Accepted Solution

Posted: 7 years ago
Posted: 31 May 2017 14:14 EDT
Thomas Sasnett (ThomasSasnett)
MOD
Lead Robotics Architect
Pegasystems Inc.
US

Are you getting this error running from Studio? Can you please post a screenshot of the property page of OpenSpan.Office.dll in C:\Program Files (x86)\OpenSpan\OpenSpan Studio for Microsoft Visual Studio 2015? I'll attach mine for reference. On the details tab it shows what version it is for.

Can you create a new solution and add an Outlook Connector and set it to run on Startup? I'd be curious to see if it gives the same error.

 

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Posted: 7 years ago
Posted: 31 May 2017 11:36 EDT
Thomas Sasnett (ThomasSasnett)
MOD
Lead Robotics Architect
Pegasystems Inc.
US

Your error message indicates that it is looking for Office 2007. When you installed Studio, you must have selected Office 2007 instead of Office 2016. You'll need to re-install Pega Robotics Studio and be sure to select the correct version of Office when you install.

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Posted: 7 years ago
Posted: 31 May 2017 13:07 EDT
Ed Lebeau (Ed_Lebeau)
Comptech Associates Inc

Comptech Associates Inc
US

We did reload Pega Robotics Studio and selected Office 2016. It still gave the error. One other tidbit was that Office 2010 was actually selected earlier, so it seemed odd that it would want Office 2007.

We first changed the Runtime and Studio config.xml files in %appdata$\OpenSpan and in the c:\Program Files (x86)\Openspan\OpenSpan Studio for Visual Studio 2015 folder, as well as copying the contents of the Office 2016 folder to the c:\Program Files (x86)\Openspan\OpenSpan Studio for Visual Studio 2015 folder. When that didn't work we decided to reload.

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Accepted Solution

Posted: 7 years ago
Posted: 31 May 2017 14:14 EDT
Thomas Sasnett (ThomasSasnett)
MOD
Lead Robotics Architect
Pegasystems Inc.
US

Are you getting this error running from Studio? Can you please post a screenshot of the property page of OpenSpan.Office.dll in C:\Program Files (x86)\OpenSpan\OpenSpan Studio for Microsoft Visual Studio 2015? I'll attach mine for reference. On the details tab it shows what version it is for.

Can you create a new solution and add an Outlook Connector and set it to run on Startup? I'd be curious to see if it gives the same error.

 

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