I am trying to call the flow "EngageExternal". I created a new Operator: ExternalTest and changed the routing information of Assigment : "Create External Information" in flow "EngageExternalForInformation". Once flow is called the section appears I specified the email of the external operator. No errors on tracer but email was not sent. What am I missing regarding EngageExternal?
***Updated by moderator: Lochan to add Categories***
Actually I am calling the flow "EngageExternal" that automatically send an email to the specified user. I created an email account for my class. It seems I am missing a step in calling "EngageExternal" flow.
Posted: 6 years ago
Posted: 9 Jan 2017 12:00 EST
Sudhish Othoyoth Puthiyapurayil (othos)
Senior Technical Solutions Engineer