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Question

 Sanjay Kumar Choudhary (SANJAYKUMAR)
Cognizant Technology Solutions Pvt Ltd
Technical Lead
Cognizant Technology Solutions Pvt Ltd
US
SANJAYKUMAR Member since 2011 10 posts
Cognizant Technology Solutions Pvt Ltd
Posted: Aug 16, 2021
Last activity: Aug 31, 2021
Posted: 16 Aug 2021 16:46 EDT
Last activity: 31 Aug 2021 12:08 EDT
Closed

Email Listener not reading one drive attachments

We are facing an issue in our application built on Pega 7.4, where the email listener is not able to read and process attachments uploaded/attached from one drive.

 

Has anyone faced similar issue and worked on any remediation? Any help would be appreciated.

 

 

***Edited by Moderator: Pooja Gadige to add platform capability tag***
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Pega Platform 7.4
Dev/Designer Studio
Data Integration
Insurance
Senior System Architect

  • Snehasis Panda
Posted: 3 years ago
Posted: 31 Aug 2021 10:21 EDT
Sanjay Kumar Choudhary (SANJAYKUMAR)
Cognizant Technology Solutions Pvt Ltd
Technical Lead
Cognizant Technology Solutions Pvt Ltd
US

Any one got a chance to look into this post. Highly appreciate your inputs here.

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Posted: 3 years ago
Posted: 31 Aug 2021 12:08 EDT
Nadimuthu Thangavel (Nadimuthu T)
TATA Consultancy Services
Associate Consultant
TATA Consultancy Services
IN

@SANJAYKUMAR Please enable the logger for email listener process and verify the log for open status for  the inbox.  And what is the protocol used for reciver email account configuration.

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