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Question

 Jetze Wagenaar (JetzeW06) ATOS
ATOS
NL
JetzeW06 Member since 2012 3 posts
ATOS
Posted: Nov 29, 2017
Last activity: Nov 30, 2017
Posted: 29 Nov 2017 15:00 EST
Last activity: 30 Nov 2017 15:16 EST
Closed

Email editable by user before sending

Hi,

I would like to provide the user with a prefilled email, which he or she can complete before it is send of.

kind regards

Jetze

Conversational Channels Case Management
  • Abouderman Amadou SANTHOSH ANANTH S
Posted: 6 years ago
Posted: 30 Nov 2017 15:16 EST
Pete Gousios (PeterGousios_GCS) PEGA Sr. Software Solutions Engineer
Pegasystems Inc.
US

Hi Jetze,  Nice idea to help automate and maintain consistency in your application.   Try using either a text box or the Rich Text Editor editor to present the initial info to the user.  Using standard pega  flow and UI to present the prefilled info would work, then when they submit move to a utility shape that sends the email.  However if you have more complicated requirements, (IE do you want HTML email, PDF, plain text etc) I would review the pages starting at this landing page for additional ideas...
https://pdn.pega.com/correspondence

 

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