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Question

 Ajeesh Abraham (AjeeshA13)
L&T Infotech

L&T Infotech
IN
AjeeshA13 Member since 2021 3 posts
L&T Infotech
Posted: Aug 7, 2022
Last activity: Aug 9, 2022
Posted: 7 Aug 2022 11:07 EDT
Last activity: 9 Aug 2022 5:34 EDT
Closed

Elastic search not working in 8.6

Hi,

Elastic search is not working in 8.6 version.

pyFTSIncrementalIndexer is running but all the records are going into broken queue

Seeing the below error in logs

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Hi,

Elastic search is not working in 8.6 version.

pyFTSIncrementalIndexer is running but all the records are going into broken queue

Seeing the below error in logs

Caused by: java.lang.NoClassDefFoundError: org/apache/commons/logging/LogFactory      at org.apache.http.conn.ssl.DefaultHostnameVerifier.<init>(DefaultHostnameVerifier.java:82) ~[httpclient-4.5.13.jar:?]      at org.apache.http.impl.client.HttpClientBuilder.build(HttpClientBuilder.java:966) ~[httpclient-4.5.13.jar:?]      at org.apache.http.impl.client.HttpClients.createDefault(HttpClients.java:56) ~[httpclient-4.5.13.jar:?]      at com.pega.platform.search.infrastructure.internal.pegabi.BISimpleHttpConnector.<init>(BISimpleHttpConnector.java:59) ~[search.jar:?]      at com.pega.platform.search.infrastructure.internal.pegabi.BISimpleHttpConnector$$FastClassByGuice$$8cf28e57.newInstance(<generated>) ~[guice-4.0.jar:?]      at com.google.inject.internal.cglib.reflect.$FastConstructor.newInstance(FastConstructor.java:40) ~[guice-4.0.jar:?]      at com.google.inject.internal.DefaultConstructionProxyFactory$1.newInstance(DefaultConstructionProxyFactory.java:61) ~[guice-4.0.jar:?]      at com.google.inject.internal.ConstructorInjector.provision(ConstructorInjector.java:105) ~[guice-4.0.jar:?]      at com.google.inject.internal.ConstructorInjector.construct(ConstructorInjector.java:85) ~[guice-4.0.jar:?] 

Has anyone faced similar issue. Can you help?

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***Edited by Moderator: Pooja Gadige to add capability tag***

***Edited by Moderator Marije to add Product Version***
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Pega Platform 8.6
Dev/Designer Studio
System Administration
Other Industry

Posted: 2 years ago
Updated: 2 years ago
Posted: 8 Aug 2022 2:02 EDT
Updated: 8 Aug 2022 2:04 EDT
Praveen Palagani (P.Siva.Praveen)
Infosys Limited
Senior Consultant
Infosys Limited
IN

@AjeeshA13

I think some of dependent jars is missing which results in this issue. Either it was missed at the application server level or at the pr_engine_classes table. Could please log an INC to Pega with these logs which would help in finding the exact rootcause and the fix as well.

Please find the below article which might be helpful

https://stackoverflow.com/questions/39166369/apache-org-post-request-error

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Posted: 2 years ago
Updated: 2 years ago
Posted: 8 Aug 2022 9:41 EDT
Updated: 9 Aug 2022 5:40 EDT
Marije Schillern (MarijeSchillern)
MOD
Senior Knowledge Management Specialist
Pegasystems Inc.
GB

@AjeeshA13   Can you confirm the exact 8.6 version you are running?

When you look at the Search Landing page, does everything look good?

If you check the pyFTSIncrementIndexer agent does it appears to have stopped processing items?

Are you able to restart it?

Suggest:

1. Please carry out a  rolling restart of all util nodes

2. Carry out the checks the other forum users have suggested here.

3.   if you do log a support incident can you please share the INC number here so that we can help track this issue with you?

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