Elastic search not working in 8.6
Hi,
Elastic search is not working in 8.6 version.
pyFTSIncrementalIndexer is running but all the records are going into broken queue
Seeing the below error in logs
Hi,
Elastic search is not working in 8.6 version.
pyFTSIncrementalIndexer is running but all the records are going into broken queue
Seeing the below error in logs
Caused by: java.lang.NoClassDefFoundError: org/apache/commons/logging/LogFactory
at org.apache.http.conn.ssl.DefaultHostnameVerifier.<init>(DefaultHostnameVerifier.java:82) ~[httpclient-4.5.13.jar:?]
at org.apache.http.impl.client.HttpClientBuilder.build(HttpClientBuilder.java:966) ~[httpclient-4.5.13.jar:?]
at org.apache.http.impl.client.HttpClients.createDefault(HttpClients.java:56) ~[httpclient-4.5.13.jar:?]
at com.pega.platform.search.infrastructure.internal.pegabi.BISimpleHttpConnector.<init>(BISimpleHttpConnector.java:59) ~[search.jar:?]
at com.pega.platform.search.infrastructure.internal.pegabi.BISimpleHttpConnector$$FastClassByGuice$$8cf28e57.newInstance(<generated>) ~[guice-4.0.jar:?]
at com.google.inject.internal.cglib.reflect.$FastConstructor.newInstance(FastConstructor.java:40) ~[guice-4.0.jar:?]
at com.google.inject.internal.DefaultConstructionProxyFactory$1.newInstance(DefaultConstructionProxyFactory.java:61) ~[guice-4.0.jar:?]
at com.google.inject.internal.ConstructorInjector.provision(ConstructorInjector.java:105) ~[guice-4.0.jar:?]
at com.google.inject.internal.ConstructorInjector.construct(ConstructorInjector.java:85) ~[guice-4.0.jar:?]
Has anyone faced similar issue. Can you help?
***Edited by Moderator Marije to add Product Version***
Updated: 8 Aug 2022 2:04 EDT
Infosys Limited
IN
L&T Infotech
IN
We are facing this issue only in one environment and don't see an issue in the other environments with the same JAR's.
No additional JAR was imported in the working environments
Updated: 9 Aug 2022 5:40 EDT
Pegasystems Inc.
GB
@AjeeshA13 Can you confirm the exact 8.6 version you are running?
When you look at the Search Landing page, does everything look good?
If you check the pyFTSIncrementIndexer agent does it appears to have stopped processing items?
Are you able to restart it?
Suggest:
1. Please carry out a rolling restart of all util nodes
2. Carry out the checks the other forum users have suggested here.
3. if you do log a support incident can you please share the INC number here so that we can help track this issue with you?
Infomatics Corp
US
@AjeeshA13 Try to lookup the class/jar file from SMA. If it couldn't locate then the jar file could be missing and needs to be imported again.
@AjeeshA13
I think some of dependent jars is missing which results in this issue. Either it was missed at the application server level or at the pr_engine_classes table. Could please log an INC to Pega with these logs which would help in finding the exact rootcause and the fix as well.
Please find the below article which might be helpful
https://stackoverflow.com/questions/39166369/apache-org-post-request-error