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JP Morgan Chase
PL
Posted: Mar 15, 2023
Last activity: Mar 17, 2023
Last activity: 17 Mar 2023 3:54 EDT
Dynamic Work Queues
My use case is as below.
I am storing data in a datatable within Pega where a specific column includes details about people to whom a specific case needs to be assigned - based on input parameters.
e.g. - if input is A, work queue for the case should include person P, person Q. if input is B, work queue for the case should include person X, person Y.
Mapping of these assignees is available in the table mentioned above.
Can someone suggest how I can achieve this?
***Edited by Moderator Marije to add Capability tags***