@Karthik Kummera Yes, you can customize the OOTB work queue widget to show only specific cases based on criteria by configuring a report definition with filters. In the widget's settings or section rule where it is used, you can modify the source of the list to point to a custom report definition instead of showing all cases. This report can include conditions such as case status, case type, or any property value to restrict the cases displayed. Once filtered, only the relevant assignments will appear in the widget. This approach is supported in Pega and doesn't require writing custom code, so it remains OOTB-compliant with configuration changes only.