Question
American Express
US
Last activity: 17 Feb 2021 10:20 EST
DSS entries for PEGA0011
I would like know the DSS entries required to control the threshold value of PEGA0011 alert?.
***Moderator Edit-Vidyaranjan: Updated Platform Capability***
Accepted Solution
Pegasystems Inc.
US
I recommend using Pega-Logviewer; which provides a handy "cheat sheet" for all alerts. For example, here is a screenshot showing PEGA0011's enable config, threshold config, default and value unit.
This Pega GCS video is a good introduction.
https://collaborate.pega.com/discussion/video-support-guide-pega-logviewer-20-overview
Pegasystems Inc.
IN
Hi,
Please check below link
https://community.pega.com/knowledgebase/articles/pega0011-alert-total-request-time-exceeds-limit
Thank You
CommonWealth Bank of Australia
IN
Hi,
Please try setting the DSS for the PEGA0011 alert:
prconfig/alerts/services/totalRequestTime/threshold/default
Thanks,
Accepted Solution
Pegasystems Inc.
US
I recommend using Pega-Logviewer; which provides a handy "cheat sheet" for all alerts. For example, here is a screenshot showing PEGA0011's enable config, threshold config, default and value unit.
This Pega GCS video is a good introduction.
https://collaborate.pega.com/discussion/video-support-guide-pega-logviewer-20-overview
American Express
US
I have made following entries (restarted the server), still i could see the Pega0011 alerts that are less than 3 seconds. FYI. I don't the same entry in prconfig file.
Pega-Engine • prconfig/alerts/services/totalrequesttime/enabled (Value : true)
Pega-Engine • prconfig/alerts/services/totalrequesttime/threshold (Value : 3000)
Pegasystems Inc.
US
FYI : If you're trying to set prconfig setting using DSS, you need to prefix "prconfig/" (as you have) as well as suffix "/default".
I'm not sure this would work for these settings, so the safe bet is to modify your prconfig and add these entries.
<env name=" alerts/services/totalRequestTime/enabled" value="true" />
<env name=" alerts/services/totalRequestTime/threshold" value="3000" />
Pegasystems Inc.
IN
Pls use the DSS with name prconfig/alerts/services/totalrequesttime/threshold/default and also make sure the enteries are removed from prconfig which takes precedence.