Question
areteans technology solutions pvt ltd
IN
Last activity: 14 Mar 2019 14:47 EDT
Doesnt create action on pega side after robot Queue activity
Hi Team,
i am currently integarte with pega and rda,creating case in pega side .
in first stage added robot Queue activity,after that i want to add assignment activity but its does allow its showing instance not created,but it will allow other activities.
***Edited by Moderator Marissa to update platform capability tags****
Pegasystems Inc.
US
Hello Harisankar,
It’s bit unclear from your description what exactly the issue is here. The RobotQueue shape is intended for a work item to assign to a Robot work queue where a registered RPA robot completes part of the case based on the project automation. Once, it has completed those action, it will continue its next action in the case flow. If you are looking for actions to happen in RDA approach, then you need to remove the RobotQueue shape of the work flow and use Pre and Post flow action for the robot to perform the automation.
Link on how to use pre and post flow: https://community.pega.com/knowledgebase/articles/configuration-robotic-desktop-automation-rda-your-pega-721-application
Thanks