Disable the Default Email Notification for pyRobotAutomationTimedOut
Hi,
We installed the Pega Robot Manager 8.3.1 and added the Pega Robot Manager 8 to the application stack. After restart, all the Pega users started getting emails(attached one such email) continuously. I tried to save pyRobotAutomationTimedOut to application ruleset as given below in this link and disable the Email notification but didn't help. Also tried changing the Access Group on the agent schedule for Pega-Robotic-AutomationPackageManagement and restarted the agent. It didn't help. So now disabled the Agent itself but that also didn't work. All users are continuously getting emails. Please help here.
https://collaborate.pega.com/question/disable-robot-manager-notifications
Accepted Solution
CSC
US
Hi,
Created a SR with pega and worked on this to resolve. Before the custom changes took effect, pyProcessNotification queue processor already queued entries to System-Queue-DefaultEntry and because of those entries emails were continously being processed by SendCorr agent. Then we did a clear of those old entries by deleting pyitemstatus='Scheduled' and pyagentname='Pega-ProCom:SendCorr' records. And then restart the Agent, we didn't see this issue now.