Question
Ordina
NL
Last activity: 24 Dec 2015 8:47 EST
Difference in 'switch application dropdown' between developer- and decision management portal
Hello,
I created a SR ( SR-A14568) for the problem described below. I got a response that I should try posting the question here.
The SR contained the following question / problem :
Our business users have 2 acces groups when working with the decision management portal. (Strategy designer and Rev manager). Both accesgroups are connected to the same Application (See screenshot below).
In the development portal , when a user with these 2 accesgroups tries to switch, the accesgroup is added to the application label (like APPLICATION (ACCESGROUP) (See screenshot below). I suspect when the Application labels are identical, there is a provess that attaches the accesgroup. This screenshot shows many applications, but the end users only see the 2 encircled ones.
Hello,
I created a SR ( SR-A14568) for the problem described below. I got a response that I should try posting the question here.
The SR contained the following question / problem :
Our business users have 2 acces groups when working with the decision management portal. (Strategy designer and Rev manager). Both accesgroups are connected to the same Application (See screenshot below).
In the development portal , when a user with these 2 accesgroups tries to switch, the accesgroup is added to the application label (like APPLICATION (ACCESGROUP) (See screenshot below). I suspect when the Application labels are identical, there is a provess that attaches the accesgroup. This screenshot shows many applications, but the end users only see the 2 encircled ones.
In the decision management portal though, the accesgroup isnt attached to the label. This is very confusing for the end-users, since they will be seeing 2 identical Applications and have to means to see which application is connected to which accesgroup. (See screenshot below).
We would rather see this functionality (adding the accesgroups to the values show in the dropdows) than customizing our portal. Is it possible to fix this?
With regards Jamäl Bencherif
Senior Software Engineer / Achmea Netherlands
Pegasystems Inc.
IN
Hi
The navigation rule which is responsible to show the list of application is pzAppMenu , There under Switch Application you can see pxApplicationLabel Item list is configured with source SwitchAppList.pxResults
On the other hand, the navigation rule responsible to show the list of application in user portal is pyCaseManager where it is designed under the label Swtich Apps.
Since it is an available rule, you can save a copy of the same in your local ruleset and try to configure it as per the design done in pzAppMenu navigation rule and check the result.
Ordina
NL
Many thanks for the reply.
I discussed the proposed solution with our LSA, but he's not too fond on customizing the Decision Management Portals.
Is it by design that these 2 differ? If not, would it be possible to get a fix for this, so the user portals also shows the description in case of duplicate application names.
With regards Jamäl Bencherif,
Senior Software Engineer / Achmea Netherlands
Updated: 24 Dec 2015 8:47 EST
Ordina
NL
Hello,
I updated the forum thread.
Met vriendelijke groet,
Jamäl Bencherif
Achmea IM&IT | KC Pega
Certified Senior Software Architect
<Removed PII>
Van: Santanu Bhattacherjee
Verzonden: woensdag 16 december 2015 16:03
Aan: Bencherif, JL (Jamäl)
Onderwerp: Re: - Difference in 'switch application dropdown' between developer- and decision management portal
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Difference in 'switch application dropdown' between developer- and decision management portal
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