Question
TATA CONSULTANCY SERVICES
US
Last activity: 28 Feb 2019 13:32 EST
Difference between Associated Class and Task Class - while creating New Intent Task
Context: I'm trying to Configure a New Intent Task for a Driver Category. I need to mention Associated Class and Task Class.
Question: What is the difference between "Associated Class" and the "Task Class" ? What should I give here ?
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Accepted Solution
Pegasystems Inc.
US
The associated class is the class name associated with the Intent Task. Choosing PegaCA-Work-Interaction makes the task visible to all interaction types. The Task Class is the specific class for the intent task you're configuring, such as PegaCA-Work-AddressChange, PegaCA-Work-CloseAccount, etc.
TATA CONSULTANCY SERVICES
US
Any thoughts on this ?
Thanks
Hari Kumar Alampuru
Pegasystems Inc.
US
Hello,
Thanks for your question. I am currently seeking the correct Subject Matter Expert to help you. They will reply shortly.
Accepted Solution
Pegasystems Inc.
US
The associated class is the class name associated with the Intent Task. Choosing PegaCA-Work-Interaction makes the task visible to all interaction types. The Task Class is the specific class for the intent task you're configuring, such as PegaCA-Work-AddressChange, PegaCA-Work-CloseAccount, etc.
TATA CONSULTANCY SERVICES
US
Thanks Kenns for providing insight into this.
Thanks
Hari Kumar Alampuru