Question
Nationale Nederlanden
NL
Last activity: 19 Apr 2017 9:23 EDT
Depersonalization
Is there how to documentation available to depersonalize data in a Pega 6.2 SP1 environment?
***Updated by moderator: Lochan to add Categories***
Pegasystems Inc.
US
Hello Maurice -
I have moved your question to the Pega Product Support community where you are more likely to receive a reply.
Thanks!
Nationale Nederlanden
NL
Thank you Amenda,
As you can see I am quite new here and I couldn't enter a SR anymore for questions like this. For a next time, can I directly put the question to the Pega Product Support communicty and how can I find this?
Regards,
Maurice
Pegasystems Inc.
US
Hi Maurice -
Yes, you can post directly to that community. Either click on "Product Support" in the main Mesh menu bar to navigate to the support community, or use the "Create" option in the main menu and then set the location for your discussion as " Pega Product Support".
Thanks!
Amanda
Pegasystems Inc.
US
Maurice.
Would you mind expanding on what you mean by "depersonalize data"? Do you mean anonymizing customer data so that a customer's real identity is not traceable to their data?
Matt
Nationale Nederlanden
NL
Hello Matt,
yes that is exactly what I meant.
Regards,
Maurice
Pegasystems Inc.
US
Maurice,
I do not know of a Pega document on data anonymization, however I do know of many external resources on the topic. However, since I do not know the details of your environment, I would be loathe to direct you to a resource that would not be applicable to your particular situation. As details of your environment would probably be inappropriate for this forum, I would suggest that you file an SR and work the issue with Global Customer Support (GCS). I have worked with GCS on customer inquiries regarding data confidential concerns in the past and it has always been a great experience.
Matt