@ChandanaK3005 To debug your File/DB template issue where the email is successfully sent but no records are written to the file template, start by verifying the template configuration to ensure it’s correctly set up and linked to the right data source. Check if the file path and permissions are properly configured so the system can write to the desired location. Next, review the action flow to confirm that the File template step is correctly placed and triggered after the data is processed. Examine any logs or error messages that might indicate where the process is failing, such as data retrieval issues or template parsing errors. Ensure that the data being passed to the File template is not empty and matches the expected format. Test the File template independently with sample data to see if it works outside the action flow. Additionally, check any conditional statements or filters in the flow that might be preventing records from being written. Verify that there are no conflicts or overrides in the OOTD data flows that could affect the File template execution. If using a database template, ensure the database connection settings are correct and that the necessary tables and fields exist. Finally, consult any available documentation or support resources for specific troubleshooting steps related to your platform. By systematically going through these steps, you should be able to identify and resolve the issue preventing records from being written to your File template.