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Huntington Bancshares Inc
US
Posted: August 29, 2015
Last activity: August 31, 2015
Last activity: 31 Aug 2015 18:18 EDT
Closed
Database queries resulting in '502- Bad Gateway'. Is there a timeout?
While viewing reports in case management, the database queries are resulting in '502 - Bad Gateway' errors. Is there any timeout set for database queries?
We are on PRPC 6.3 SP1
Posted: 7 years ago
Pegasystems Inc.
JP
Is the error occurs with the particular report definition or with any report definition?
Is the report querying Pega Database or External Database?
Posted: 7 years ago
Huntington Bancshares Inc
US
Hi Chunzhi,
It sporadically occurs with any report definition. The reports query Pega Database.
Posted: 7 years ago
Pegasystems Inc.
JP
It is more likely your system is suffering some network problems, I suggest you contact with your network admin for further investigation.
Posted: 7 years ago
Pegasystems Inc.
JP
Another check point is database resource, contact your DBA to see if there was any resource (ie. Conccurrent connections) shortage might occur ?