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Question

 Jaikumar Mahadevan (CONNECTS)
Financial Services

Financial Services
AU
CONNECTS Member since 2012 15 posts
Financial Services
Posted: Jan 15, 2017
Last activity: Jan 30, 2017
Posted: 15 Jan 2017 23:08 EST
Last activity: 30 Jan 2017 23:06 EST
Closed

Data model - Customer service for Financial service

Does anyone have customer service for financial service data model or customer service data model? I am trying to find documentation to noavail. Even if someone has mapped it out for another client and if you don't mind sharing that would be great. I have FS data model and I am after CS or CSFS data model.

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Pega Customer Service

Posted: 7 years ago
Posted: 16 Jan 2017 16:27 EST
Jaikumar Mahadevan (CONNECTS)
Financial Services

Financial Services
AU
Thanks Sowjenya. This is a good guide for start, but I'm more after the detailed data model for reporting purpose (BIX)
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Posted: 7 years ago
Posted: 16 Jan 2017 23:42 EST
Sowjenya Parthasarathy (Sowjenya) Associate Technical Documentation Specialist
Pegasystems Inc.
IN

Pega Customer Service for Financial Services - Product Overview

Pega Customer Service for Financial Services Implementation Guide

Are these documents of any help?

Please let me know if you need more help, I will try getting some information from the SMEs.

Sowjenya | Technical Documentation Specialist | Pegasystems Inc.

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Posted: 7 years ago
Posted: 30 Jan 2017 23:06 EST
Jaikumar Mahadevan (CONNECTS)
Financial Services

Financial Services
AU

Hi Sowjenya,

FS is good, I am looking for CSFS data model. Can you please find out if you have this? Thanks, Jai 

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