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Question

 Shreeram Kumar (ShreeramK)
Accenture
IN
ShreeramK Member since 2018 3 posts
Posted: Jan 21, 2021
Last activity: Feb 4, 2021
Posted: 21 Jan 2021 5:09 EST
Last activity: 4 Feb 2021 4:00 EST
Closed

Customer Value and Risk Calculation - Collections

Hi,

We're planning to implement Process Automation in one of the Credit Collections Processes, for an Automobile Vendor.

And here, there is an ask to calculate the Customer Value & Collections/Default Risk.

Looking for some guidance on how to approach this & whether there are any OOTB CDH(Customer Decision Hub) Products for the same.

Thanks.

Regards Shreeram

***Edited by Moderator: Pooja Gadige to add product details tag***
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Pega Platform 8.3
Pega Customer Decision Hub
Decision Management
Manufacturing

Posted: 4 years ago
Posted: 3 Feb 2021 2:05 EST
Nakul Raut (rautn)
PEGA
Senior Product Manager, 1:1 Operations & Insights
Pegasystems Inc.
IN

@ShreeramK  There is no OOTB CDH product for Collections.

However, we have Financial Service accelerator for CDH application. The Accelerator includes Data model and Retail banking template to jumpstart your collections decisioning use cases using CDH application.

You can access the CDH accelerators for Financial Services from Pega marketplace - Pega Marketplace Search | Pega Community

For more details on how to implement Collections strategy using Retail Banking template please see Implementing your collections strategy | Pega

Also, you can create Predictive models in CDH or import third party predictive model to support your requirements.  (Predictive analytics | Pega)

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