Question

IBM
CN
Last activity: 8 Sep 2022 19:10 EDT
Customer info unable to be display until manually refresh in DEV studio- System Architect course mission exercise
Hi, appreciate your help, thanks.
In System Architect course mission exercise,
https://academy.pega.com/mission/system-architect/v4
after I complete it, I found an issue in DEV studio but normal in APP studio as below.
When I launch case type "Rental Reservation" from DEV studio, login with an existing user (instead of Enroll), and advance the case to "Enter rental information" step, the Customer info unable to show , as in attached "PEGA-SA-MISSION-EXER-Q2-DEV-ABNORMAL.JPG". Then I need select menu Action -> Refresh and then click 'Go' button in "to do" window to RE-ENTER "Enter rental information" stage, then Customer info can be shown normally.
As compare, when the case type was launched from APP studio, no such issue found, the Customer info can be shown at first entry of "Enter rental information" step. As in attached "PEGA-SA-MISSION-EXER-Q2-APP-NORMAL.JPG".
Do you know the reason and how to solve it in DEV studio? Thanks.