Question
Navistar Inc
US
Last activity: 31 May 2020 19:06 EDT
Create subcase through Modal Window
Hello,
We are displaying the parent work objects in a repeated grid with apply link for each row. On click of Apply link in a modal window, we need to create the sub-case for the parent case row. Sub-case has a duplicate check, once the application is flagged as duplicate, we need to display the error message in the modal window.
We tried using the local action on click of a button, used pxAddChildWork activity to add the child case. But, we are unable to pass the error messages from the sub-case duplicate check to display on the modal window.
Any thoughts?
***Edited by Moderator Kayla to update Platform Capability tags****
Nz Police
NZ
Hi , Can you help to provide screenshot of local action configuration for your scenario.
I assume if you have configured creation of sub case using activity in First Action with When rule ( No duplicate) as per screenshot attached, you can display error message in Local Action with a when condition to check for Duplicate in Second Action Set, it should work.
Nz Police
NZ
I think as you mentioned in below comments , the error message is not displayed because of page context in which it gets set, try setting it on Parent context and as ,mentioned by nagad2 , try embedding display error section in your modal window which gets displayed whenever error is set.
Updated: 14 Jun 2021 7:38 EDT
Pegasystems Inc.
IN
Are you trying to use pxAddChildWork in the post-processing of the flow action and are you doing page set messages for errors?
Navistar Inc
US
The errors are set on the child work object right? The primary page in the activity that calls pxAddChildWork is pyWorkPage (Technically this is pyWorkCover behind the scenes).
Do you think we should set the error messages on the pyWorkCover from sub-case after the duplicate check and then try to display those error messages using "Display Errors" section?