Question
Tata Consultancy Services
IN
Posted: 2 weeks 2 days ago
Last activity: 1 week 6 days ago
Last activity: 30 Apr 2024 22:49 EDT
Configuring SLA between two assignments in different flows but same stage
Hi
I need to configure SLA between two assignments which are in different flows but same stage. The requirement is "whenever user performs no action in assignment 1 of first flow for a period of 48 hrs , the case must go to assignment 2 of another flow. Is there any approach to fulfill this requirement ? Kindly let me know
***Edited by Moderator Marije to change type from Pega Academy to Product; update capability tags***