Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

 udbhav Agarwal (udbhavA0720)
ABC Networks

ABC Networks
IN
udbhavA0720 Member since 2017 4 posts
ABC Networks
Posted: May 16, 2017
Last activity: May 22, 2017
Posted: 16 May 2017 5:28 EDT
Last activity: 22 May 2017 9:42 EDT
Closed

Clicking a button.

I am not able to click an arrow button on a web page.

Can someone help??

To see attachments, please log in.
User Experience

Posted: 7 years ago
Posted: 22 May 2017 6:20 EDT
Basavaraj Kadakol (BASAVARAJ)
PEGA
Senior Manager of Technical Support Engineering
Pegasystems Inc.
AU

Hello Udbhav,

There could be a js error and might not showing on the screen. Can you enable it from IE (Internet Options > Advanced tab > "Display a notification about every script error" check the checkbox) and re-run. You may see a java script error pop up.

Are you accessing prpc through proxy?

Regards,

Basavaraj

To see attachments, please log in.
Posted: 7 years ago
Posted: 22 May 2017 9:42 EDT
Krithigassree Sambamurthy (Krithiga_GCS)
Pegasystems Inc.
Senior Software Solutions Engineer
Pegasystems Inc.
US

Right click on the button and "inspect" the element. Check if the UI events - onClick is correctly attached to the button

To see attachments, please log in.

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice