Child Case status Resolved does not get updated while flow action performed by Queue Processor
Hello, we have a scenario where child case is created, we submit a flow action and the case gets resolved (with status Resolved-Completed).
Everything works fine while the flow action is submitted by an end user. But in our case we have also a queue processor that can perform the same flow action, expecting the case to be automatically Resolved.
Actual behavior: when the flow action is submitted by the Queue Processor, the case move to the Resolution stage, but the pyStatusWork doesn't change. In the audit we also see a line where it mentions that the status has changed to Resolved-Completed, but that's not actually true.
Anyone know if it is a limitation of Pega Platform?
P.S. If the case is not launched as child case but as stand alone case, we do not have any issue.
***Edited by Moderator Marije to add Capability tags***