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Question

 Mohamed Akeel (Mohamed_Akeel)
Evonsys (PVT) LTD
Associate Consultant - Technology
Evonsys (PVT) LTD
LK
Mohamed_Akeel Member since 2022 22 posts
Evonsys (PVT) LTD
Posted: Jul 23, 2022
Last activity: Aug 2, 2022
Posted: 23 Jul 2022 5:55 EDT
Last activity: 2 Aug 2022 2:53 EDT
Closed
Solved

Check Case Status using When Rule

Hey guys I need to start a process according to the case status using a when rule. How can I configure the when rule to check the status?

***Edited by Moderator: Pooja Gadige to add capability tags***
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Pega Platform
Case Management
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Accepted Solution

Posted: 2 years ago
Updated: 2 years ago
Posted: 23 Jul 2022 7:41 EDT
Updated: 23 Jul 2022 8:56 EDT
Praveen Palagani (P.Siva.Praveen)
Infosys Limited
Senior Consultant
Infosys Limited
IN

@Mohamed_Akeel

In casetype rule, we can have an option to define an when rule whether to start a process or not. If when condition is satisfied then only the process gets started otherwise it won't. You can configure a when rule with the condition by using pyStatusWork  property which holds the workobject status and configure the same on the process start in casetype rule.

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