CDH outbound campaigns through scheudler - Data store results
By default Pega CDH is generating a DF for outbound run and calling Trigger_NBA_TopLevel strategy with the Store Data for 1440 mins.
For our scenario, the response for outbound may even come after 3 months. Therefore for the ADM delayed learning we want to extend the above said time.
Where can we configure this?
Pegasystems Inc.
US
You can configure the ADM Delayed learning window by adjusting a Dynamic System Setting, ADMTimeoutForDelayedLearning. This setting is documented in the Adaptive Learning section of this article: https://community.pega.com/knowledgebase/articles/pega-customer-decision-hub-user-guide/86/pega-customer-decision-hub-dynamic-system-settings
However, please be aware that increasing this value will result in a growth in the data stored in Cassandra on your systems. While your use case may allow for responses received up to 3 months later you may want to review the actually pattern of responses. If, for example, a majority of the responses are received with in a few days of the communication of the Action if may not be worth adjusting the setting and increasing storage requirements.
Thanks,