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Question

 Erineu Iala (ErineuI16941217)
HONU S.r.l

HONU S.r.l
IT
ErineuI16941217 Member since 2023 1 post
HONU S.r.l
Posted: Nov 9, 2023
Last activity: Nov 24, 2023
Posted: 9 Nov 2023 12:05 EST
Last activity: 24 Nov 2023 10:42 EST
Closed
Solved

Cases idle in "wait" automation

Hi, as has happened on other occasions all the cases in progress stopped inside the "wait" automation without resuming the course as per the defined logic, the cases were advanced only after our manual intervention.

Is there a known bug that can help us out?

 

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Pega Platform 8.1
Pega Platform
Case Management
Consumer Services
Business Architect

Accepted Solution

Posted: 1 year ago
Updated: 1 year ago
Posted: 16 Nov 2023 11:59 EST
Updated: 24 Nov 2023 10:42 EST
Marije Schillern (MarijeSchillern)
MOD
Senior Knowledge Management Specialist
Pegasystems Inc.
GB

@ErineuI16941217  you can go through the Resolved Issues documentation if you would like to check the fixed issues after Pega 8.1.

You can do a search here for earlier releases.

If you need more in-depth help then please log a support incident on the MSP.  Please provide the INC id here so that we can help track it.

 

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