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Question

 Richard van Tol (Richardv16806285)
BPM Company
Lead Business Architect
BPM Company
NL
Richardv16806285 Member since 2023 3 posts
BPM Company
Posted: Oct 5, 2023
Last activity: Oct 26, 2023
Posted: 5 Oct 2023 9:53 EDT
Last activity: 26 Oct 2023 7:51 EDT
Closed
Solved

Cannot perform a root cause analysis

Hi,

I cannot perform a root cause analysis with Process Mining.

Whatever I try I always receive the same message (see screen shot.)

I also inlcuded the dataset as a zip file (but renamed to txt).

Is there something wrong or am I doing something wrong?

Thanks,

 

Richard

***Edited by Moderator Marije to add Capability tags***
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Pega Process Mining
System Administration
Data Integration
Other Industry
Business Architect

Accepted Solution

Posted: 1 year ago
Updated: 1 year ago
Posted: 18 Oct 2023 9:59 EDT
Updated: 26 Oct 2023 7:51 EDT
Anurag Agrawal (AnuragAgrawal)
PEGA
Product Manager, Process and Task Mining
Pegasystems Inc.
US

@Richardv16806285

The view has been configured to only have event columns, so since it doesn't have any case columns RCA can not be used. Please fix the view to generate RCA.

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