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 Sarwar Muhammad (sarwarm9) Other Director Data Management
Other
US
sarwarm9 Member since 2018 1 post
Other
Posted: Aug 4, 2019
Last activity: Aug 5, 2019
Posted: 4 Aug 2019 18:52 EDT
Last activity: 5 Aug 2019 3:39 EDT
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Can we call Next Best Action directly via events using ESM

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We have a use case to call NBA using events via ESM; is it possible to directly call the NBA engine via events?

Pega Academy
Posted: 3 years ago
Posted: 5 Aug 2019 3:39 EDT
Guru Deshkulkarni (Guru Deshkulkarni) PEGA Senior Manager, Technical Documentation, 1:1 Customer Engagement
Pegasystems Inc.
NL
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Hi

You can configure the top-level, issue or group node in the Next-Best-Action Designer to be triggered by an event.

As this query is not directly related to any Pega Academy course, I suggest that you move this query to the Pega Support forum for a more detailed discussion.

Regards
Guru

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