Button Click not running activity on section written to replace the OOTB exception handling
Hello,
I have overridden the OOTB exception activity ActivityStatusExceptionHandler to call a new harness and section called PPActivityStatusError. I have added a button 'SendEmail' that is configured to run activity on Click event. However, nothing happens on 'Send Email' button click. The tracer does not show any trace and there are no errors or messages thrown in Pega log. The harness is being displayed using Show-Harness activity via OOTB activity ActivityStatusExceptionHandler. I also noticed that the button works in Standard thread when exception occurs while locally running an activity. Any idea why the button does not work?
Also, the harness pops-up in a new window without any style applied. The collapsible section appears collapsed by default., confirming that style is not getting applied. Any idea why this happens? Could this affecting the button on Click functionality?
The exception window appears as below -
Pegasystems Inc.
IN
Hello ,
I have tried the usecase in 7.1.9 and on click of button able to call an activity .
Please find the attachment for your reference .
What's the PRPC version your using at your end ?
Thanks,
Arun
Paypal
US
Hi Arun,
Thanks for responding. I am using 7.1.8. I have not 'saved as' but created a new section & harness with different names (sorry for the misinformation in original post, I have corrected it). I have overridden activity - ActivityStatusExceptionHandler to call Show-Harness on new harness which is - PPActivityStatusError. Hence, it is essentially calling an entirely new harness. Can you please try the same and also share how your harness renders at run time?