Question
Morgan Stanley UK Group
IN
Last activity: 27 Nov 2019 2:31 EST
Exception handling for SendEmailNotification activity
Hi,
PEGA has modified “SendEmailNotification” activity in 8.x version, and only one java step inside the activity. When any exception encountered during the execution of the activity that exception is captured in "EmailException" parameter.And our calling custom activity is looking inside the "EmailException" for the invalid email address name which is causing the issue.But EmailException parameter does not have the details of invalid address.
Could you please help me to understand , how we will get the invalid email address in the "EmailException" parameter.So our Custom activity can fetch the details of invalid address and display to the screen.
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Thanks in advanced.
Regards, Dileep Kumar |
***Edited by Moderator: Lochan to update platform capability tags***
Pegasystems Inc.
IN
Hi Dileep,
As it is an available rule,You can add one more java step before the actual java step to check if the emailaddress is valid.You can refer to the OOTB ValidEmailAddress edit validate rule.
Morgan Stanley UK Group
IN
Hi,
Thanks for your suggestion. We are already diplaying below technical exception on the screen-
com.pega.pegarules.pub.PRRuntimeException: Caught unhandled exception : Unable to send email due to : 250 2.0.0 x5R5ANsP012515 Message accepted for delivery .
But we are looking the invalid email address value inside the "EmailException" property, so we can customize the message.
Genpact Headstrong Capital Markets
IN
Hi Team,
Please advise why below properties are not populated when there is an exception encountered while sending an email.
pySmtpResponse, pySmtpDebugInfo
Response Page structure in case of email exception is as below (but pySmtpResponse & pySmtpDebugInfo properties are not populated):
<?xml version="1.0"?>
<pagedata>
<pxObjClass>Data-EmailClientResponse</pxObjClass>
<pyErrorMessage>Caught unhandled exception : Unable to send email due to : Invalid Addresses</pyErrorMessage>
<pzStatus>valid</pzStatus>
</pagedata>
Activity: @baseclass.SendEmailNotification RS:Pega-IntegrationEngine:08-01-01
Regards,
Mithun Naik
