Hi Team,

we have implemented (XXXX) process to reduce the time of bix extraction in production. in this process we are facing some challenges. Please have a look into below log and suggest us what is the exact issue here.

01:11:39,589 [ ABCdefghijk] ( internal.mgmt.EngineImpl) INFO - Embedded Environment initialization is complete.
01:11:39,589 [ ABCdefghijk] ( internal.access.ExtractImpl) INFO - {u=20190205T000000.000, I=abc.xml}
01:11:41,628 [ ABCdefghijk] ( internal.access.ExtractImpl) ERROR - Unable to process abc-abc-abc-work: null
java.lang.NullPointerException
at com.pega.pegarules.data.internal.rd.utils.DatabaseUtils.hasTenantId(DatabaseUtils.java:247)
at com.pega.pegarules.data.internal.access.ExtractImpl.doExtract(ExtractImpl.java:2969)
at com.pega.pegarules.data.internal.access.ExtractImpl.runExtract(ExtractImpl.java:1742)
at com.pega.pegarules.data.internal.access.ExtractImpl.init(ExtractImpl.java:1394)
at com.pega.pegarules.data.internal.access.ExtractImpl.parseAndRunExtractCommand(ExtractImpl.java:1339)
at com.pega.pegarules.data.internal.access.ExtractImpl.main(ExtractImpl.java:1040)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:223)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:272)
at com.pega.pegarules.pub.PegaRULES.main(PegaRULES.java:85)
01:11:41,633 [ ABCdefghijk] ( internal.access.ExtractImpl) INFO - # Total Instances retrieved: 0
01:11:42,635 [ ABCdefghijk] ( internal.util.MoveLog) INFO - #Instances this thread updated: 0
01:11:42,636 [ ABCdefghijk] ( internal.util.MoveLog) INFO - CPU Time (this thread): 0.0 seconds

01:11:42,636 [ ABCdefghijk] ( internal.access.ExtractImpl) INFO - Elapsed Time (seconds): 1.682
01:11:42,636 [ ABCdefghijk] ( internal.access.ExtractImpl) INFO - Total CPU Time (seconds): 0.0
01:11:42,636 [ ABCdefghijk] ( internal.access.ExtractImpl) INFO - #Instances Extracted: 0
01:11:42,636 [ ABCdefghijk] ( internal.access.ExtractImpl) INFO - #Instances per second: 0.0
01:11:42,636 [ ABCdefghijk] ( internal.access.ExtractImpl) INFO - #Instances per hour: 0.0
01:11:42,636 [ ABCdefghijk] ( internal.access.ExtractImpl) INFO - #Instances not extracted due to errors: 0

***Edited by Moderator: Pallavi to update platform capability tags***