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Question

 Maurice Boer (MAURICEBOER)
Nationale Nederlanden

Nationale Nederlanden
NL
MAURICEBOER Member since 2010 19 posts
Nationale Nederlanden
Posted: Sep 23, 2016
Last activity: Dec 30, 2016
Posted: 23 Sep 2016 4:58 EDT
Last activity: 30 Dec 2016 7:11 EST
Closed
Solved

BadClassDefinitionException during startup

Hello,

when we start our PRPC 6.2 SP1 application in our Websphere environment we got the following error:

 

2016-09-23 10:06:57,940 [pzzapp0274.insim.biz] (     infengine.cbi.GlobalCache) ERROR   - Caught DatabaseException while trying to get classes from entries Database-BadClassDef    History-NN-NNServices-NN-Int-FMig-File-FelixMigrationFile
com.pega.pegarules.pub.database.BadClassDefinitionException: Database-BadClassDef    History-NN-NNServices-NN-Int-FMig-File-FelixMigrationFile

 

I did check serveral tables etc etc but not able to find from where this is referenced. The class itself has been deleted a quite while ago and the problem exists for a quit long periode. Anyone idea were to check?

 

Regards,

Maurice Boer

***Updated by Moderator: Marissa to add SR details***

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Low-Code App Development
Data Integration
Support Case Created

Accepted Solution

Posted: 7 years ago
Posted: 30 Dec 2016 7:11 EST
Lochana Durgada Vijayakumar (Lochan_DV)
PEGA
Senior Manager, Knowledge Management
Pegasystems Inc.
IN

Hello!

Upon reviewing the corresponding SR, we see that it has been resolved by applying HFix-31023.

Please raise an SR with Pega Global Customer support in you have the same requirement.

Regards,
Lochan  |  Community Moderator  |  Pegasystems Inc.

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Posted: 8 years ago
Posted: 3 Oct 2016 4:52 EDT
Maurice Boer (MAURICEBOER)
Nationale Nederlanden

Nationale Nederlanden
NL

Hello thank you for your reply. 

For some reason I didn't received an alert of this reply. Sorry for the inconvenience.

See attachement.

Regards,

Maurice

 

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Posted: 8 years ago
Posted: 3 Oct 2016 4:55 EDT
Maurice Boer (MAURICEBOER)
Nationale Nederlanden

Nationale Nederlanden
NL

Hello thank you for your reply. 

For some reason I didn't received an alert of this reply. Sorry for the inconvenience.

See attachement.

Regards,

Maurice

 

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Posted: 8 years ago
Posted: 12 Oct 2016 13:33 EDT
Kevin Zheng (KevinZheng_GCS)
PEGA
Director, Technical Support
Pegasystems Inc.
US

Looks like your engine is starting up despite the error. If you can login to the dev portal, can you check the class 

History-NN-NNServices-NN-Int-FMig-File-FelixMigrationFile to see which table is mapped to?
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Posted: 8 years ago
Posted: 12 Oct 2016 13:35 EDT
Kevin Zheng (KevinZheng_GCS)
PEGA
Director, Technical Support
Pegasystems Inc.
US

Looks like your engine is starting up despite the error. If you can login to the dev portal, can you check the class 

History-NN-NNServices-NN-Int-FMig-File-FelixMigrationFile to see which table is mapped to?
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Posted: 8 years ago
Posted: 20 Oct 2016 9:19 EDT
Maurice Boer (MAURICEBOER)
Nationale Nederlanden

Nationale Nederlanden
NL

Hello Kevin,

thanks for your reply, but this class doesn't exists anymore. I also checked the PR4_Base table but also within this table I am not able to find the class (reference), as expected. So bottomline is where is the system collecting this information from.

Regards,

Maurice

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Posted: 8 years ago
Posted: 15 Nov 2016 14:07 EST
Carissa Wenhardt (CarissaW_GCS)
PEGA
Senior Principal Engineer, Technical Support, Industry Apps
Pegasystems Inc.
US

HFix-5890 addresses this issue in PRPC 6.2 SP2. You could enter an SR to see if it can be ported to PRPC 6.2 SP1.

The error occurs when the class that was deleted had declarative rules associated to it. When the class was deleted the declarative cache entry did not get removed so an error occurs when running the "Starting global declarative cache pre-load..." step.

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Posted: 7 years ago
Posted: 12 Dec 2016 0:49 EST
Maurice Boer (MAURICEBOER)
Nationale Nederlanden

Nationale Nederlanden
NL

I overlooked the SR request. I will open one today. And it makes sensce what you are saying that it is a cache problem. The error also disappeared when I cleared the cache files in out Test environment. This was needed because of a class inherent changed. The SR entered is SR-B9265. As the we no intent to clear the cache in our Accepance and Production environment. I can confirm it the SR will be succesfull for 6.2 SP1.

 

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Accepted Solution

Posted: 7 years ago
Posted: 30 Dec 2016 7:11 EST
Lochana Durgada Vijayakumar (Lochan_DV)
PEGA
Senior Manager, Knowledge Management
Pegasystems Inc.
IN

Hello!

Upon reviewing the corresponding SR, we see that it has been resolved by applying HFix-31023.

Please raise an SR with Pega Global Customer support in you have the same requirement.

Regards,
Lochan  |  Community Moderator  |  Pegasystems Inc.

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