Closed
Solved
BA Essentials 7.3.1 - Cannot download related content (lack required permissions)
On some related content I get a popup message "Unable to open the attachment. You lack the required permissions".
For example, BAE Solution Buid ... cannot download
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On some related content I get a popup message "Unable to open the attachment. You lack the required permissions".
For example, BAE Solution Buid ... cannot download
Show Less
Accepted Solution
Posted: 7 years ago
Elastic
Elastic
DE
should be resolved by now. to be sure apply this procedure
• Log out of all pega sessions
• Close all browser tabs
• Clear complete browser cache
• Restart browser and retry
• If issue persist try incognito mode
• If issue persist try a different browser
If you still get this error please contact [email protected] , including screenshots of your attempts to execute previous steps. Using the Windows tool “Screen Recorder” might help.