Question
Capgemini
IN
Last activity: 4 Oct 2018 13:54 EDT
Getting Unable to open the attachment_You lack the required permission on click of attachment in Attachmnet List window.
Getting Unable to open the attachment_You lack the required permission on click of attachment in Attachmnet List window.
***Updated by Moderator: Marissa to update categories***
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Pegasystems Inc.
IN
HI,
Did you get any errors or exceptions in PRPC Logs?
If possible share the screen shot of the issue
Capgemini
IN
Hello,
This error is coming due to the mismatch in the type of attachment category. Please set the required attachment category while linking and attaching the type of attachment.
Set pxLinkedClassTo = "Data-WorkAttach-Note" in case trying to attach Note in the case. Similarly need to set other attachment type.
And if this property set correctly as per the correct type of attachment, you won't get this pop up message.
Regards
Subhankar
Virtusa
IN
Thanks Subhankar. This helps. One thing to note here is , "DATA-WORKATTACH-NOTE" is different than "Data-WorkAttach-Note" . I was giving all in caps so was getting the error. When gave in "Data-WorkAttach-Note" , it worked fine.
TCS
NL
Hi All, I am not able to open/save the attachment in my application from my system (checked 2 different browser). but if I use my id in other system then able to open/Save it . And also if I use other id in my system not able to open but they are able to open in them system . . This is happening with some more users . It gives pop up message that "Unable to open the attachment . You lack the required permission."
Please let me know if you have any suggestion or solution .
This comment has been branched out as a new node and the new thread can be followed here
Pegasystems Inc.
IN
Hi Arun,
You have replied to an older thread which lacks activity. To gather better visibility for your question, I have branched it to create a new question. You may continue your conversation on this thread: https://collaborate.pega.com/question/i-am-not-able-opensave-attachment-my-application-pop-message-unable-open-attachment-you
Hope the information is helpful.
Thanks!