Question

P3Fusion
IN
Last activity: 17 Jan 2024 2:56 EST
Audit Report Timeout - Reason: DB has more rows
Hello Everyone,
We are using Pega SalesAutomation FW. Here in the Contact casetype, We enabled the FieldLevel audit history for 14 fields. The user able to see the audit history without any issue.
After a 6 months duration the screen is not loading the audit history for the fields. On analysis we found timeout exception for the report ("pyGetRecordsByContext") which is reposible to fetch the AuditHistory.
The table size for the Contact audithistory become large as the contact cases getting increased.
Please suggest a way to fetch the records quickly without any timeout.
Solution tried:
1. Increased timeout for reports, But this is making the user to wait for a long time.
***Edited by Moderator Rupashree to add Capability tags***