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Question

 Senthil Kumar Jagadalan (Senthil_kumar)
TCS
IN
Senthil_kumar Member since 2011 1 post
Posted: Jan 11, 2017
Last activity: Jan 13, 2017
Posted: 11 Jan 2017 23:20 EST
Last activity: 13 Jan 2017 10:27 EST
Closed

Attach Incoming email to case

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Low-Code App Development
Case Management

Posted: 7 years ago
Posted: 13 Jan 2017 10:27 EST
Maryrita Cobb (MaryritaCobb)
PEGA
Product Manager, Community Experience and Engagement
Pegasystems Inc.
US

Hi Senthil,

This article should help:  How to attach an incoming email to an existing case?

If you have additional questions please provide some details so I can help get you to the correct subject matter expert.

Thanks,

Maryrita

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