Question
CPF Board
SG
Last activity: 26 Jun 2018 6:39 EDT
Assign Case number
Is there any process that can assign new case number without using Pega assign of case number?
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Pegasystems Inc.
US
Hi,
Please refer https://collaborate.pega.com/question/pega-719-how-create-case-case-id-format-case-ddmmyy-1
Hope it helps.
Regards,
Rachit
CPF Board
SG
Possible to edit the case number?
Pegasystems Inc.
US
Hello,
First, you can edit the prefix using the link suggested above. Then as suggested by Ujjwal you can activity to edit/generate the case ID.
Hope it helps.
Regards,
Rachit
Pegasystems Inc.
IN
Hi Juliana,
You can use an activity generateId to generate the case ID with prefix.
Regards,
Ujjwal
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Brian Durkin
CPF Board
SG
Thanks for much for your prompt reply.. but can generate an ID without the prefix?
Rabobank
SE
Hi,
You can try setting the value of pyWorkIDPrefix as null and try in your pydefault DT. But even then pega will add Genric character "C" as your prefix. Just give it a try and let me know.
Pegasystems Inc.
IN
I dont think we can, even if we set null as prefix it may add W- as the prefix I think.
However having prefix is a better option since you can track the Work Object created in that manner in a better way.
Regards,
Ujjwal