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GugulothuS Member since 2019 27 posts
Capgemini India PVT Ltd
Posted: Mar 4, 2020
Last activity: Jun 14, 2021
Closed

Approval Step Status

How we check the approval step status on clipboard.

 

***Edited by Moderator Marissa to update platform capability tags****

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Dev/Designer Studio
Case Management

Posted: 5 years ago
Updated: 3 years ago

If you are using the OOTB approval step in the case life cycle, then you will be setting the case status for If approved and If rejected. So you can check the case status after approval step is done.

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Posted: 5 years ago

Based on Approved or reject i need to update pagelist.

Ex: few pages are displayed from intial pagelist on approval step.

If rejected i need to update in intial pagelist by removing these pages.

If approved intial page will remain same.

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