Closed
Solved
Agent won't move wo object to next stage
There is a scenario , Agent will pick the wo from underwriter workbasket then approved and move to the next stage. when i was trace the agent, it will show object routed to the next stage. but object not available in the next stage.
Attached with screenshots as well
Accepted Solution
Posted: 6 years ago
PEGA
Pegasystems Inc.
US
If it is an advanced agent, then there will need to be a commit step to commit the current state to the database.
Posted: 6 years ago
Virtusa
Virtusa
LK
no , Actually, i'm not able to see commit but come up to same result (AgentTasks.pxResults(36)Step2.0)after stage change happened , Here Attached with Screenshot,
Accepted Solution
Posted: 6 years ago
PEGA
Pegasystems Inc.
US
If it is an advanced agent, then there will need to be a commit step to commit the current state to the database.