Agent won't move wo object to next stage
There is a scenario , Agent will pick the wo from underwriter workbasket then approved and move to the next stage. when i was trace the agent, it will show object routed to the next stage. but object not available in the next stage.
Attached with screenshots as well
Accepted Solution
Pegasystems Inc.
US
Pegasystems Inc.
US
In the Trace, do you see a commit happening at some point after the change stage?
Virtusa
LK
no , Actually, i'm not able to see commit but come up to same result (AgentTasks.pxResults(36)Step2.0)after stage change happened , Here Attached with Screenshot,
Accepted Solution
Pegasystems Inc.
US
If it is an advanced agent, then there will need to be a commit step to commit the current state to the database.
Virtusa
LK
Actually i'm using Advanced Agent, i'm using Obj-save method As well, Here Attached with Screenshot of Activity .
Virtusa
LK
Thank you Very much
Pegasystems Inc.
FR
Hello,
Is it just an issue you having with the agent? Is it working with a normal user calling that same activity?
If it is an advanced agent, then there will need to be a commit step to commit the current state to the database.