Question
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Cognizant Technology
IN
Posted: Aug 26, 2022
Last activity: Aug 26, 2022
Last activity: 26 Aug 2022 14:08 EDT
Closed
agent schedule time should be changed
I have an agent running in production with schedule time of one hour,after the rule moved to production,we got a immediate request saying agent schedule time should be changed to 2 hours and it is immediate request,in such case how will you modify agent schedule time?
***Edited by Moderator Marije to change type from Pega Academy to Product***