Question
Nike
US
Last activity: 29 Mar 2019 14:37 EDT
Agent Crash Notification for a specific agent only from an application
Hi,
We have a requirement, where we need to send the notification email whenever a particular agent from our application crashes or any exception occurs during execution of this agent.
We know there is an OOTB functionality to achieve this. We can enable Notification under the below link -
System->Operations->Agent Management->Notification Settings.
However, we want to check on the following queries on this functionality -
1. Can we enable this notification setting for only one Agent of a particular application?
- Right now It is sending the email from all the application's agents. Meaning We are receiving the emails for Agent crash from a different application also, which we are not of part of.
2.Can we restrict this functionality for our application alone?
If Yes, Please advise on the implementation approach and best practices to achieve the same.
Thank You!!!!
***Edited by Moderator Marissa to update SR Details***
Pegasystems Inc.
IN
Hi Kailash,
To send notification specific to your application you can create one agent which will check the status of the agents specific to your application.
use the getAgentStatus() method from the EngineAPI in an activity's Java step and run the activity periodically through an agent to check the status and send notification.
AgentUtils AgentStatus = tools.getAgentUtils();
String Status = AgentStatus.getAgentStatus("Pega-ImportExport","@baseclass pzInstallation");
Hi Kailash,
To send notification specific to your application you can create one agent which will check the status of the agents specific to your application.
use the getAgentStatus() method from the EngineAPI in an activity's Java step and run the activity periodically through an agent to check the status and send notification.
AgentUtils AgentStatus = tools.getAgentUtils();
String Status = AgentStatus.getAgentStatus("Pega-ImportExport","@baseclass pzInstallation");
if the agent is running the value of Status will be "Running", if it is stopped the value of Status will be "Stopped", if the agent got stopped due to exception or if the agentname is incorrect or if the agent is not enabled(not in the agent list seen via SMA) on the node the value of Status will be "Exception".
For your case you can check for the value "Exception".
Regards,
Vikash