Question
Agent-Access group-thread relation
Does the Agent Access Group creates a single thread for all the Agents
or
Does the Agent Access Group creates multiple thread for all Agents.
***Updated by moderator: Lochan to add Categories***
Accepted Solution
EPAM Systems, Inc.
ES
As per my understanding, yes access group creates a single thread for all the agents and they are available at System Pages on the clipboard.
System pages are created at the startup of the application server, and live until the application server is shut down. This page contains system-wide state and configuration information at runtime. The properties on this page are not intended to be modified by user applications.
Pegasystems Inc.
US
Hi Harpreet,
I din't understand what do you mean by Agent Access Group creates. As per my understanding thread would be recycled across different agents and every time the thread looks to be a different one.
Hope this information might help you.
Regards
Mahesh
Accepted Solution
EPAM Systems, Inc.
ES
As per my understanding, yes access group creates a single thread for all the agents and they are available at System Pages on the clipboard.
System pages are created at the startup of the application server, and live until the application server is shut down. This page contains system-wide state and configuration information at runtime. The properties on this page are not intended to be modified by user applications.