Question
GE Healthcare
PL
Last activity: 2 Nov 2016 6:37 EDT
This action is not allowed... in SFA
Hi!
There is Contact WO on Review and it has Menu with option Edit. After click it opened crmEdit flow with Perform harness. Action buttons are Submit ( control pzActionButton) and Cancel. After click it submits or cancels flow and returns to Review.
On Contact Review harness i had a section with Deferred load. When i click Submit button on Perform harness i return to Review, but section with Deferred load is not visible and it shows "This action is not allowed as it is outside the current transaction."
How can i fix it?
***Updated by Moderator: Marissa. Removed user added #helpme and Ask the Expert group tags. Apologies for confusion, shouldn't have been an end-user option***
Pegasystems Inc.
IN
Hello,
When client side transaction id doent match with server side id, than it will throw this error message on UI. You can check the logs for transaction id mismatch error.
Please search PDN with This action is not allowed as it is outside the current transaction text, you will get the support articles. Refer to that artilce to resolve the reported behavior.
Thanks,
Praveen
GE Healthcare
PL
Hello!
After search on PDN "This action is not allowed as it is outside the current transaction" produced 75260 results.
I think it's a little more than I need.
Pegasystems Inc.
IN
Hello,
I did did a quick search on this and I too got many results! I looked into a few posts on our community and relised that this is a pretty generic message!
Here's a post that has some leads for you to try out!
Getting Error message "This action is not allowed as it is outside the current transaction"
Do let us know here if the suggestions worked for you!
A tip to enhance you search experience: In the search results' page, you can set your filters by using the option son the left pane.
Hope this helps!
Regards,
Lochan | Community Moderator | Pegasystems Inc.
GE Healthcare
PL
I had this way (but this not perform flow): 4 action on button Click 1. Run Script disableClientDirtyDetection ( The script in text file looks like this function disableClientDirtyDetection () {pega.u.d.gDirtyOverride = false;} ) 2. Save 3. Finish Assignment 4. Open Work By Handle (with "Reload on every interaction")
GE Healthcare
PL
Why when I check "Reload on every interaction" on Open Work By Handle action it performed first regardless of how it appears in action set?
Pegasystems Inc.
IN
Hello,
You have mentioned that for below actions are configured for button click event.
1..Run Script disableClientDirtyDetection
( The script in text file looks like this function disableClientDirtyDetection ()
{pega.u.d.gDirtyOverride = false;} )
2. Save
3. Finish Assignment
4. Open Work By Handle (with "Reload on every interaction")
Hello,
You have mentioned that for below actions are configured for button click event.
1..Run Script disableClientDirtyDetection
( The script in text file looks like this function disableClientDirtyDetection ()
{pega.u.d.gDirtyOverride = false;} )
2. Save
3. Finish Assignment
4. Open Work By Handle (with "Reload on every interaction")
Here Save action will save the work object to database and Finish assignment action also will save the work object to database and finish assignment.
While save action, at server side the data will save to database than the transaction id will updated with new id, this id will not updated at client side, than for Finish assignment it will sent the old transaction id only. Hence it is resulting this action is not allowed as it is outside the current transaction error.
Could you please remove the save action from button click event and try the behavior and update us.
Regards,
Praveen
GE Healthcare
PL
Hello!
This problem happened if I have only Finish Assignment action.
I think it may produce transaction error inside in action, but i can't found it.
If you know how can I may replace FinishAssignment with advance flow it'll may help me.
GE Healthcare
PL
Hello @mankp !
I attach a screenshot with button which now produce "this action..." after click and return to review harness. You may see it on SFA framework
Pegasystems Inc.
IN
Hello OlgaElizova,
If you are seeing the behavior continously, than you can raise the SR with required information to get the assistant to resolve the behavior.
Regards,
Praveen
Pegasystems Inc.
US
If you end up opening an SR, OlgaElizova, please reply here with the SR number.
Thanks!
Marissa | Community Moderator | Pegasystems Inc.